Shipping policy

At Karoobling, we are committed to providing a seamless and delightful shopping experience, including prompt and reliable delivery services.

 Please take a moment to review our Shipping Policy:

1. Order Processing:

Orders are typically processed within 1 business day, excluding weekends and holidays.
Our team ensures that each item is meticulously inspected and carefully packaged to guarantee its safe arrival.

2. Shipping Methods:

We exclusively partner with PUDO (The Courier Guy) for all customer deliveries, leveraging their reputable delivery services. A flat shipping fee of R 70,00 applies to ensure a reliable and secure shipping experience.

3. Estimated Delivery Time:

Delivery times vary depending on your location. Shipping usually takes between 3-5 business days. However, please note that we cannot be held liable for parcels not being delivered within this timeframe due to delays on The Courier Guy's part.

4. Tracking Information:

Once your order is dispatched, you will receive a confirmation email with a tracking number.
Use the provided tracking information to monitor the progress of your shipment in real-time.

5. Order Status Updates:

You'll receive email updates on the status of your order, from processing to shipping.

6. Assistance and Support:

For any questions or concerns regarding your shipment, our customer support team is here to assist you. Contact us at support@karoobling.co.za